US Who Gives A Crap Knowledge Base
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✨ OH WOW - New packaging!
Why do you package your toilet paper the way you do?
Is your toilet paper safe for use in septic systems / composting toilets?
Can I use your paper wrappers for composting?
Why use bamboo rather than only recycled materials?
Why is there plastic on your tissue box?
Where is your stuff made?
What parts of your product / packaging can I recycle?
What’s in your tissues and paper towels?
What’s in your recycled toilet paper?
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How emissions intensive is the production and delivery of your product?
How do I know you've donated what you say you have?
What sanitation projects do you fund? What kind of toilets are built?
Who verifies your claims about environmental impact and sustainability?
What is a B Corp?
What happens to the 50% you don't donate?
How much have you donated in dollar value?
How do I cancel my subscription?
How do subscriptions work?
How do I change the date of my next subscription order?
Which subscription frequency is best for me?
How do I add products to my subscription order?
How do I update the credit card for my subscription?
I’m moving, how can I change the delivery address for my subscription?
Why can’t I log in?
Do I have to create an account to purchase?
Why don’t you have Paypal?
Where’s my invoice?
I have a gift card/discount code, how to I redeem it?
Uh oh, I’ve forgotten my password
Can I track my order?
How long does delivery take?
My order didn’t arrive! Now what?
What happens if I’m not home to receive my delivery?
Can I have my order delivered to a PO Box or an APO?
What’s the deal with free shipping?
My order arrived damaged, how do I get a replacement?
Can I provide specific delivery instructions?
Can I request delivery at a certain date / time?
Do you have a phone number?
Gimme a job!
How do I send you love letters?
Do you have any promotional materials?
Do you have internship positions?