US Who Gives A Crap Knowledge Base
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✨ OH WOW - New packaging!
Why do you package your toilet paper the way you do?
Can I use your paper wrappers for composting?
Is your toilet paper safe for use in septic systems / composting toilets?
Why use bamboo rather than only recycled materials?
Why is there plastic on your tissue box?
What parts of your product / packaging can I recycle?
Where is your stuff made?
What’s in your tissues and paper towels?
What’s in your recycled toilet paper?
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How emissions intensive is the production and delivery of your product?
How do I know you've donated what you say you have?
What is a B Corp?
Who verifies your claims about environmental impact and sustainability?
What sanitation projects do you fund? What kind of toilets are built?
What happens to the 50% you don't donate?
How much have you donated in dollar value?
How do I cancel my subscription?
How do I change the date of my next subscription order?
How do subscriptions work?
Which subscription frequency is best for me?
How do I add products to my subscription order?
How do I update the credit card for my subscription?
I’m moving, how can I change the delivery address for my subscription?
Why can’t I log in?
Why don’t you have Paypal?
Discount codes & gift cards
Do I have to create an account to purchase?
Where’s my invoice?
Uh oh, I’ve forgotten my password
How long does delivery take?
Can I track my order?
My order didn’t arrive! Now what?
What happens if I’m not home to receive my delivery?
Can I have my order delivered to a PO Box or an APO?
What’s the deal with free shipping?
My order arrived damaged, how do I get a replacement?
Can I provide specific delivery instructions?
Can I request delivery at a certain date / time?
Do you have a phone number?
Gimme a job!
How do I send you love letters?
Do you have any promotional materials?
Do you have internship positions?